Baltimore, United States
7511 Belair Rd
N/A
+1 4106638556
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car parkWheelchair-accessible entrance
If I could do zero stars I would. I have never been this upset about a purchase. I purchased a Can-Am spider on 1/6/21, it is now 2/17/21 and I still have no title. I was told I was should get my title in about 12 days.They Keep saying it was sent out in the mail and I should just sit by and wait on it. Soon my temporary tag is going to expire, and I still have no title. So basically I gave them 11,000 and I still do not own this vehicle. I talked to the manager today and he stated that he did not know about the issue at hand until today. 11,000 may seem like pennies to some people but it’s a lot of money to me. It seems they don’t understand why I am so upset. I absolutely!!!!!!! positively!!!!!! Will never purchase a anything from them again. I DO NOT RECOMMEND THEM!!!!! Save yourself a headache and go elsewhere
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“I decided to give 2020 a kick and bought myself a Triumph Speed Triple RS from Pete's. They had a good deal on and threw in some boots, well one! Thanks Sean for an easy and professional purchase experience. The new RS is a blast.”
Pete’s Cycles is the most dishonest and unprofessional company I have ever dealt with. My latest terrible encounter has forced me to post this complaint. Pete’s Cycles of Baltimore on Belair Road improperly replaced the wiring harness on my Polaris ATV causing several problems including the stator to burn up. Another certified Polaris dealership confirmed the improper installation that directly caused the stator to burn up and require replacement. Pete’s management denied the problem, refused to accept photos proving the improper installation, refused to discuss the problem with the other Polaris certified mechanic, and ended any communication with me. The improper wiring harness cost me 1700. The replacement of the burned-up stator cost me 1100. So, over 2800 blown due to Pete’s Cycles negligence and lack of integrity. Pete’s also wanted me to replace the PDM for another 1000 that was proven to work fine. If you have been taken advantage of by Pete’s Cycles, please respond. They may be able to get over on the “small single” costumer, but if we consolidate our claims, maybe Pete’s Cycles will take notice and do the right thing for all of us. 1 star due to it being the lowest amount value possible but in reality, I give 0/5 stars.
I had the pleasure of working with Justin and Sean. Primarily worked with Justin and he was able to facilitate my buying process from start to delivery. Communication exceed all expectations. I would highly suggested this dealership. My purchase was a 2020 R1M. I was unable to find one of these in the state of NC or anything relatively close. Justin made the buying process very simple and helped arrange shipping with me, kept me up to date and even let me know how well the shipping company did with loading up the bike. I would highly considering buying from here in the future if what I'm looking for isn't local again.
My friend and I are from Massachusetts and we'd been searching for a deal on a pair of new Triumph Tiger 800's, and because of availability of bikes and great prices we ended up driving down to Baltimore to Pete's to get our bikes. Jeff Hill was our salesman and he was very helpful getting all the paperwork and the bikes prepped before our arrival. Also the finance department was great. They had everything ready for us when we arrived and we were back on the road headed home within about 90 minutes. Thanks Pete's!
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Wheelchair-accessible car parkWheelchair-accessible entrance