Baltimore, United States
530 Brisbane Rd
N/A
+14438407355
Pith Technologies is the place to go if you want excellent work done for your home entertainment ideas. I contracted Pith Technologies to install an outdoor tv to my patio, outdoor speaker system and to have my outdoor tv mirror my family room and living room TVs (so I wouldn’t have to buy another cable box/roku etc). They walked me through the whole process in theory, ordered all of the parts I needed and did the install. Everything works seemlessly! The work they did allows me to entertain more people now given COVID protocols because I have more space available between my two rooms and patio that allow for Physical distancing. My patio TV and speakers will allow for many backyard functions this spring and summer. They were on time and professional. They explained everything before they did it. Pricing was fair. I am thoroughly pleased with the work they did.
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Everything was fine at first. I had a technician come out to look at my home to give me an estimate. He was polite, friendly and punctual. He gave me a few options and said he would send me a formal estimate. I never received the estimate. And I have texted and emailed even called (voicemail was full), never got a response. Pith technology just disappeared! Save yourself the trouble and look elsewhere to get your project done. I would give zero stars but Google won’t let me.
Do you want your time wasted? REPEATEDLY? Do you want a company that’ll ghost on you with no apology? Then go with Pith Technologies. I’m finding it difficult to believe all of these other five star reviews. My brief experience with this company was to the point where I’m half-convinced these reviewers were paid off. I really thought I stumbled across a great thing when I saw their page on Yelp three weeks ago and booked a TV/shelf setup for yesterday. I left from work early to be home before they got here...My appointed time (1 pm) rolls around, nothing. After 30 minutes, I call and was told that the technician was running late because of a hang up in another installation “but he should have called”. Yeah. He should have. Revised time set to 2:30. More work time lost. Ok fine, I get things happen and I really need this over with regardless. 2:15 rolls around, another phone call. Running even more late. Was told I needed to reschedule. Rescheduled to 7:30 that evening after being told they would make it work despite the late hour (I even asked if 7:30 was too late, they said no). Got a text at 5 saying they were unable to come at 7:30 and asking what other days would work. I requested today for 6 pm. Was told yes, they would shift things around to make that happen. It is now 7:30 and I’ve not heard from them. Left a voice message at 6:30. Sent an e-mail. Nothing. This “company” has screwed my work schedule/hours for the week an impressive FOUR TIMES in two days. Maybe they actually do good work whenever they bother to show up. DON’T ASK ME BECAUSE I WOULDN’T KNOW. Do you want to take that chance? Go with someone else. Anyone else. Do it yourself. Leave the TV in the box and stare at it instead. Do anything besides give your time and money over to this excuse of an establishment. I seriously feel like I’ve just been trolled. Maybe I have and there’s a subreddit somewhere collectively pointing and laughing. If so, bravo! You got me.
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