Seattle, United States
270 S Hanford St #211
N/A
+1 2066259435
I have never visited this place, because it is only a wholesale distribution center for tea that is sold to restaurants and stores. They do not sell directly to the public anymore. I am giving my review one star because I liked their tea and ordered it once before it was no longer available to be ordered directly from them. I called and spoke with someone on the phone number provided here and on there frustratingly misleading website. The person I spoke with was one of two employees who services the wholesale business. She yelled at me when I provided her feedback about the website not working. The website does not work at all. DO NOT GO TO THE WEBSITE. The company is no longer locally owned and operated. It has been purchased by foreign investors who are not interested in the company growing its retail business. They fired the people who managed the website. It is a dead site. It is not being maintained in anyway. The contact us page is dead. I liked their tea very much. It is too bad that when I use the last tea bag, I will no longer be able to have this tea at home. I understand that the person I spoke with was frustrated by her inability to do anything about the website or to sell their product to me directly. It does not excuse her yelling at me on the phone. It is really too bad all around. I hope this review spares someone else from my bad experience.
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