Las Cruces, United States
2600 Lakeside Dr
N/A
+15755411440
What a wonderful group of people employed at this location! I recieved NOTHING but first class treatment the entire time I was there and even after I had left!! Sales associate was knowledgeable, professional, and made SURE that he gave viable input to my decision. A superb sales culture indeed and I would do it over a million times!! Great job Barnetts of Las Cruces, NM!!
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Nice place. Always heard about Barnetts never thought I was get there. Didn't try to sell me a motorcycle. Nice job guys. I'll be back.
I called today to get a part number for a battery for my 2003 Harley Road Glide. Roger Halley answered the phone and I asked if he could give me the part number and size of the battery that I needed for my motorcycle. He answered it's 189.99 come get it. I told him that I didn't ask for the price and that I asked for the part number or size of the battery so I could get it at an autozone since I live an hour away from the dealership. He then told me he wasn't going to give the info so I could pick it up somewhere else. At this time I asked to speak to his supervisor and he transferred me to a Ricky (who probably was not a manager at all). I explained to Ricky what happened and he said well I don't know what to tell you because he's been here for many years. Seriously??? I have bought many things at this store and have never had an experience like this before. This is absolutely uncalled for and this place has no reason to treat the customer like that. Regardless of how long ANY employee has been with a company this behavior should not be tolerated or excused. Last time I do business with this place.
Bad service none of the employees greeted us,no help. Products are over price good thing that the store is closing at the end of the month.
Great service a friend of mine Joel is mechanic there a super cool dude
Two Stars just because it is Harley Davidson. Personally not going to miss this place. Was convient but the service is horrible there. They make you feel like you are bothering them. Cashier today, horrible. No greeting just the total of the sale and the have a good day was too little, too late.
I rolled in to this shop with a non-working aftermarket headlight on my 2019 Road King Special. I’m on a cross country trip and have never set foot in this dealership before. They took me in immediately, and discovered a loose wire. They treated me fairly and honestly. I was back on the road within about 30 minutes. Thank you Barnett HD.
Very friendly place, awesome atmosphere, it feels like home. Mr. Paul W. Was patient and flexible and made our dream to own a harley come true. Thank you so much and in the future I will be purchasing any other bikes trough Paul.
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