Final Touch Plastering Inc

Angela Guss

I called the owner Scott to have a couple small repairs in my plaster walls. He told me that 5:00 the next evening would be a great time to stop by and do the repairs. The next evening I sat around and waited for 2 hours for him to show and he never showed up or even so much as given me a call. I called later that night and got ahold of his wife who said that she was sorry and that he would call me in the a.m. I waited for a call in the morning and no call. I had my husband call in the evening and ask what was going on and Scott said that he didn’t have my number...hello!! I called him on his cell phone, he had my number on the phone..even if he didn’t have my number, he had my address and could have stopped by. He then got irate when my husband kindly asked for a discount because of our inconvenience when he was a no show. He screams, well if you want to beat me up over a hundred dollar job then call someone else! He didn’t know how much the job would end up being because he was a no call no show on the job. He then hung up on my husband who was being quite courteous. Nice way to handle business. Little does he know, I have a huge home with a lot of future work that could have been profitable to him. Thank you for being so professional.

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