Batavia, United States
204 S Water St
N/A
+16302312600
Wonderful facility. Welcoming and clean. Owner is caring and compassionate. This place exceeded my expectations by far.
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Is a wonderful place to board your dog!
Love them, professional and really take pride in what they do. My dog pulls me to the front door
Had a family emergency and the staff here was incredibly accommodating.
My name is Melissa and we just boarded our rescue French bulldog at hightails during our vacation! We had the best experience and so did our sweet Coco! Our frenchie is very special and requires some special attention and this was our first time leaving her for a long period of time. Leigh, the owner, fostered our sweetie here at hightails but Coco hasn’t been back at the daycare since we got her. It’s been about 6 months or so since she’s been apart of our family. We weren’t sure how she was going to react to us not being around and not being home but she did absolutely amazing!! They made her feel right at home immediately! She settled on just perfectly and was taken care of so well! They treated her just as their own!! It was so comforting when they sent me pictures of her settled in and posted pictures on Facebook of her so we could see how she was doing! I was so nervous leaving her but once I saw how happy and relaxed she was there, I was actually able to relax and enjoy our vacation without ever having to worry about her which was the best feeling in the world! They go above and beyond for every dog that stays there and I wouldn’t be able to trust anyone else with our Coco then them! I highly recommend! They know exactly how to treat and love all different types of dogs and their personalities which is amazing! I love hightails and I can’t thank them enough for caring for our Coco!
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