Batavia, United States
575 S River St
N/A
+1 6308795673
Unfortunate when you spend money on something to make your life easier and a company makes it more complicated. We had our driveway seal coated and we had told them on several occasions including the morning when they showed up, to be extremely careful of our concrete ribbons next to the driveway and to not get any tar on them. We had it done last year through a different company and they were able to do this without problem. The one side of our driveway was perfect where as other side has splatter all over our 1 yr old stamped and stained concrete, stone masonry of the house and garage door. Called Dan the owner and he immediately denied any fault saying that water must of hit it because he has done over 16,000 houses and they have never splattered. It was 94 degrees out and no rain that full day, no sprinklers and no one was even near the driveway - no water anywhere! After me finally getting mad on the phone and saying how I would never use them again based on him just denying everything, Dan then explained how a complaint causes his workers to not get their bonus and that he would stop right by and take a look at it because the longer it cures, the worse it is. 3 hours later, still no Dan - text him again and he gives me an excuse and says he will swing by in a bit. 3.5 hrs after that, text again and no response. Looking on the internet, there is no way to get the tar off without stripping the sealer and stain color from our concrete. Save yourself the hassle and stress and go elsewhere!
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I was a long time customer called three months ago, they said they would put me on the schedule to be done. Did not hear from them for a month called again said they were behind schedule and would be out in a week. Three months later and no call or show have left three voice mails and so far no call back. Have went with a different company. They used to be a great company and did a great job.
Couldn't be MORE unprofessional. Talked with them about coming out in TWO weeks at a premium price (must be late in the year) and the called to show up a couple of days later. Called them back to remind them this wasn't possible and they said they'd be out the following week. Never happened. No response to voicemails. Finally got a hold of them and they said no problem for next week. Never called. This is going on four weeks now. One last call to see if they want my money and thats where the argument started. They asked me to contact their foreman. What? YOU contact him and schedule a date. The same person started yelling at me because I wouldn't do his job. Based on my experience with this company I Would not do business with them ever.
I just got my driveway SEALCOAT ED and it looks perfect thank you guy's
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