Baton Rouge, United States
777 L’Auberge Ave
N/A
+12252157777
Customer service was alright. Room #808 would have been excellent if the bathroom sink would have drained, but it didn't. Nor was there a bathroom fan, which ruined a lot of the experience for my husband and I. We were required to pay an extra resort fee, despite the fact that the resort area was closed for remodeling. Many of the employees in the buffet restaurant were unfriendly, and didn't respond when being spoke to. When they did it wasn't in a cheerful, friendly manner. I thought to myself.. Maybe it just sucks to work here, because they all seem unhappy. The hotel and casino was appealing and clean. 1- unclog the sink in room 808 2- fix or install bathroom fan!!! 3- stop charging fees for a service that isn't available to your customers. 4- improve employee dispositions to customers. These are all things that can be fixed, and that's what I'm rooting for! I'll be back for a second try.
like
Great amenities very clean the people at the front desk were very helpful would definitely stay again! Very secure place! Would definitely recommend a friends.
Beautiful Environment from the Hotel to the Casino. Friendly staff and a big plus no SMOKING. You never go to a Casino expecting to win just have a good time but this time we actually left with a nice win streak. We will be back soon!
My mother lost her phone and someone was nice enough to return it to lost and found. I was able to get her phone back. Great service for the people working on the casino entrance as well as the valet people for taking care of my car while getting the phone back
I enjoyed my visit very much. The gaming floor was roomy, well lit, and super clean. Loved the layout. Everything was easy to find. Wide aisles. Just the right size. Not too big, not too small. Slots weren't super tight. Didn't come out ahead but got a lot of playback for my money. Staff was friendly and attentive. We are at the Sports bar. Great burger. Generous portions. Largest serving of nachos I have ever seen! And reasonably priced, too. (The blue cheese on my burger was fabulous! ). I will definitely be back!
Deli
The best companies in the category 'Deli'