Bay Head, United States
801 Arnold Ave
N/A
After finishing a Jigsaw puzzle, I found it was missing one piece, the nightmare of all puzzle solvers. However a quick note to customer service and it was resolved immediately! Incredibly fast response time. I am a WeCool Toys fan!
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My daughter LOVES this stuff. I think the product is harmless and fun to play with. I did have an issue with one of the tubs I bought being oddly scented. I reached out and the customer service was AWESOME. No hesitation asked me my address to send me a replacement. I highly recommend.
I purchased a puzzle from the store. It was missing a piece! I contacted customer service and I thought they were going to just replace the puzzle missing a piece... they sent 3 extra puzzles! Now we can puzzle to our hearts content with all the pieces. Thank you WeCool Toys! I will definitely look for your products in the future!
I bought the cotton candy scented butter cloudz from Target. The foam/slime was so fun to play with. It didn’t smell much like cotton candy at all, instead it smelled a lot like beer. So I reached out to the company and they have the most amazing customer service. They got back to me super fast and they replaced our container with a new one. My children love this stuff and I’ll definitely continue to be a customer of theirs.
We bought the light box. At first the purchase was a disappointment because the button wouldn't work and was stuck. It was a malfunction in manufacturing. I was also frustrated that there was no contact information in the box to contact the company if there was an issue HOWEVER it wasn't an issue a little Google search couldn't solve. So I contacted WeCool toys and they responded in less than a few hours and didn't make me jump through hoops. I just needed to show a picture of the damage and provide the store location and a receipt. I attached those via email and in the same short reply all they needed after that was a delivery address and the new item was shipped out. I was extremely pleased with the service. I was treated with respect. I wasn't expected to jump through hoops to have the item I had ordered. It really is an exceptional product. My daughter loves it and is really happy to have something to use her creatively.
This company has one of the best customer service departments I have ever worked with! Part of a product didn't work. I emailed them. Quick response time. They no longer carry the product so they sent me a different product in the same category.
Hi! I would like to say Compound Kings Slimes are awesome! The Coco Craze Cloudz is a thick, snowy white slime that looks like marshmallow with a delectable coconut scent. When it is stretched out, the slime looks like a cloud-It is so fun to play with! Melon Mania is also great-not sticky at all, which is very good. Compound Kings Slime is consistent in quality!
Amazing customer service, they went above and beyond! I purchased two of the fluffy cloudz slime from target and both of them were missing their charm, customer service told me they would send a replacement out. They responded quickly and and did a great job at remedying the situation. I will definitely be buying more slimes from them in the future!
Deli
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