Rock Hall, United States
22839 McKinleyville Rd
N/A
+1 4107782787
I don't know how Bayside treats most of it's customers but my experience has been a nightmare. We purchased a home in Betterton this past summer, and their tank was already there so we just went with them. I thought that their price was high but figured that was the going rate. The next fill was even higher and I had to investigate only to find out that TriGas was 50 cents per gallon cheaper. I called to see if they would be able to lower the price only to get a quick no. Then I told them that I would \probably\ be switching to another company. Since I had gotten on the automatic fill program I wasn't too concerned about running out of gas, but they never refilled after that and we actually did run out on Feb. 7th. We of course were also on the automatic payment program by giving them our credit card. Now we get a bill stating overdue. On the bill it states that there is a 1.5% penalty yet the amount due is 31% higher than the original bill which they should have already charged to my card. Complete incompetence or corruption.
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Very dependable, prompt and sooo glad I left larger propane co.and went with Bayside Gas. Thank you
Deli
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