Beaumont, United States
2310 N 11th St
$$
+1 4095540366
N/A
Outdoor seatingNo-contact deliveryDeliveryTakeawayDine-in
Bar on siteGood for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholBeerBraille menuCocktailsCoffeeComfort foodHappy-hour drinksHappy-hour foodKids' menuLate-night foodQuick biteSalad barSmall platesSpiritsWine
The food was great, but I can't remember the last time I've such poor service. This visit occurred on a cold evening. Our group of six adults (one was eight months pregnant) and a two year old were seated in the open area near the fireplace, but it was set so low that it only provided a visual effect, no actual warmth. There were about six patio heaters in this area. One small group had two. Another table of four had the other four. The host wouldn't ask to move even one heater from the group who had four heaters. We sat for a few minutes, but it was just too cold and we said we would just wait for a table inside. We we were eventually seated. We then sat for about 30 minutes with no one coming to our table to begin service. I finally approached two of the waiters that had been walking back and forth past our table and asked if someone could help us. They did so immediately, were very nice and apologetic, noting there was a miscommunication. After a long wait we finally got our food. I had asked for one of the featured drink specials with my meal, but it didn't come. Our waiter, though very nice, rarely came by to check on us, so it wasn't worth it to me ask for it. However someone in our party mentioned it, though I had ate most of my meal by then. The waiter, again very apologetic then brought me two, one on the house. It was kind gesture, but one was more than enough since my meal was long gone and it was now getting later in the evening. We then sat about another half hour with no check. We eventually asked for, and received, our check. After everything that had happened, I would have thought the level of attentiveness would have improved at the end, but it did not. I would think long and hard about going back despite enjoying the actual food.
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Really nice waitress. She was very friendly and helpful. We booked a room for a Birthday. The food menu was reasonable. However the snow crab item was over price. Two Medium crabs, one half corn, couple small potatoes and six large shrimp for 32.00
Not everyone wears a mask. Food was okay but it would be nice if we had a napkin. Waiter seemed distracted and took a time to bring drinks. We were in a covered patio with heaters, and our waiter seemed unconcerned. A table next to us offered to share their heater and another employee moved it. It was someplace we will not return to.
They have awesome live entertainment. Food was good. Crayfish a little under spicy but they have these pistolletes with shrimp and boudin...oh man must try!!!
Recently moved to Beaumont and this was our first and last time here... the service really was not bad. Our waitress was timely and polite. But the meal took forever. The portions were small and not put together very well. We felt like we were eating leftovers. The crab cake was very dry, but covered in grease. Not worth the almost 100 we spent
Deli
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