Beaverton, United States
16501 NW Twin Oaks Dr
N/A
+1 5036904343
Absolutely love June! She was very polite and courteous! She assisted each customer within reason and in a reasonable time! I love her attitude and demeanor towards each customer, as she was calm, cool, collected, and did her job! The bigger U-Haul I went to were rude and didn't take the time to understand my needs, but June actually used her customer service skills and got us in and out all by being professional and actively listening! I'm definitely going back for any of the services she offers and referring friends and family!!!
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This review is exclusively related to the U-Haul portion of Sunset Mini & RV storage. I will start with the good parts of this business. After interacting with the proprietors and various employees, they have by and large been pleasant to interact with. Rentals have been unremarkable if not always clean. My poor rating of this business has to do exclusively with their 100% markup of all U-Haul products. I just assumed their prices were the same as going to a full service U-Haul business. I only discovered this price gouging when I attempted to return some boxes after my last move, as every box suggests buy what you think you need and return what you don't use. Only Sunset does not allow returns. So I headed to Hillsboro and was stunned to get 50 cents on the dollar for every box I returned. And there, on the floor, the boxes were indeed half the price of what I had paid at Sunset. So if you need a truck, Sunset may be fine. But only go there for U-Haul products if money is no object to you.
I have been a customer for several years and appreciate the customer oriented friendly staff at Sunset Mini & RV storage. The only challenge is the waitlist can be long sometimes if you want to change into a larger or smaller space. This confirms that they know how to keep their customers.
They are a great! ! There’s been times I was struggling and they were so good to me . And it’s clean and very secure and well I can’t say enough. About them just rent rent rent there
Very pleased with friendly customer service. We stopped in without reserving a truck ahead of time and we were in and out with a uhaul truck in less than 15minutes. Thank you
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