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Ideal Pool & Spa

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Beckley, United States

idealwv.com
Hot tub store· Swimming pool contractor· Sauna store· Swimming pool supply store

Ideal Pool & Spa Reviews | Rating 4.8 out of 5 stars (8 reviews)

Ideal Pool & Spa is located in Beckley, United States on 113 Appalachian Dr. Ideal Pool & Spa is rated 4.8 out of 5 in the category hot tub store in United States.

Address

113 Appalachian Dr

Phone

+1 3042550894

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Amenities

Gender-neutral toilets

Accessibility

Wheelchair-accessible car parkWheelchair-accessible toilet

Open hours

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Angie Green

We’ve wanted to purchase a spa for several years. In September we finally took the “plunge”. As most people we price shopped and even considered purchasing from Wayfair. I’m so grateful we went with Ideal for our Hot Springs. They were with us from start to finish helping us make decisions, preparing for the arrival, installation and now after the sell. I cannot say enough wonderful things about this company!!! Best decision We’ve ever made!! Only one regret.... should have done it sooner. Thank you Lacey for your guidance, honesty and integrity, it’s a rare commodity these days.

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Dustin Confer

Just received my pool that I had ordered online with the help of Brian, I was told that it would be arriving in 3 to 4 weeks to my house in PA.. it was right on time and everything was put on 1 skid and delivered right to my door.. I'm very happy with the customer service that I have received from Brian.. if you looking for a good place to buy from with reasonable prices I would highly recommend them..

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Mike Donnellan

We recently bought a 7 person hot tub at Ideal and absolutely love it. We were fortunate enough to get the last one in stock at that time due to the supply problem caused by the pandemic and it was perfect for our needs. I dealt with Lacy over the phone and in the store and couldn’t have been more pleased. He is very knowledgeable about his products and responsive in a timely manner. The delivery and the installation were flawless. The guys that installed the tub were awesome. We have owned this tub about 6 weeks now and have used it every day. Could not be more pleased and would highly recommend this store,staff, and products to anyone.

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Stacey T

We bought a 6 person hot tub this winter and we have used it pretty much every day and it’s been amazing. The guys at Ideal are always very helpful every time we stop in with a water sample to make sure we’re doing our chemicals right. Definitely recommend, but don’t wait to get one because they are the hot item since covid!

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Jackie Williams

Lacy was such a big help in helping us find the right hot tub for our family. He was quick to respond to my emails and answer all my questions. He has helped anytime we have needed him in the 2 months we have owned the hot tub. Highly recommend!!!

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Jonathan Grant-Hart

Having had seven tubs supplied and delivered from Ideal to our cabins, we have been delighted with the prompt, high quality, service from Lacy, Mike, and Ideal Pool & Spa. Highly recommended.

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Mazie Casto

I just received my tristar hottub and I love it. The installation guys were professional and friendly answered all my questions. Lacy and Brian were great to deal with on the phone and in person. Though my hot tub was delayed, as a business owner I completely understand what covid shutdown has done to small businesses. Would I purchase another one there, absolutely!!

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Isaiah Brown

We just got our pool installed in July. We are so happy with our experience at Ideal. The whole crew are very helpful especially Lacy. He made our experience of purchasing the pool so easy. He is very knowledgeable. He is still a great help every time we return for our water to get tested. Also want to say how great Jeremy and his crew that installed the pool are. They did an amazing job on our pool. Thanks again!

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