Geneva, United States
1584 S Randall Rd
$$
+1 6302086265
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Public toilet
Wheelchair-accessible car park
This area is very busy. The store is set up like any other bed bath beyond. They have alot of merchandise which is good in normal times. During a pandemic, this makes it crowded and little space to avoid others. I tried the online ordering to curbside pickup and was disappointed with it. I bought acrylic cups and they did not check the condition that they were in. They stacked them, and the rubbing caused them to be severely scratched. They should have wrapped the cups. I was trying to avoid going into the store, which was why I used the order online to curbside pickup option. I ended up having to go into the very busy store to return the items. The workers were friendly and tried to keep all lines moving as fast as possible. However, it is not the workers fault that some customers come with a ton of coupons and try to break up purchases into multiple transactions, which slows down the line a ton.
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Last time I buy 120 sheets from these people. Lasted 6 months and of course I didn't keep the receipt.
Employees at the store are very good at customer service and very pleasant people. The store is not as big as the Butterfield location, but still has a good variety of home goods available.
Horrible customer service, went in to buy some new bedding and there wasn’t an associate around. Went to the front desk and asked for help, the girl said she’d have someone meet me over there. Waited 10 minutes and nobody showed. When I was walking out there were 5 associates by the front end just chitchatting. Won’t go back to this location.
Service staff are very friendly and helpful. Extremely over priced.
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