Pocatello, United States
1732 Hurley Dr
$$
+12082387400
N/A
Marissa and Stephanie provided AMAZING customer service. I thought I bought a faulty diffuser/sound machine. They said I could exchange it and Stephanie helped me open the new one to make sure that one worked. Marissa and Stephanie both helped me set up the new one and it turns out it wasn't a faulty machine. I read the instructions wrong. They were very patient with me and took the time to answer any questions and help me. Customer service like this is rare and I appreciate it! Thank you ladies!
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I tried to return a very expensive steam mop that was purchased less than 6months ago because it stopped working. They declined to return it and were very rude about it. I use to buy a lot of items from them, I will never shop at bed bath again.
It was nice to shop there even though they didn't have one item I was looking for. But they had the other one.
Good selection, store's a bit small but thats alright.
Purchased a New Cookware Set and a couple of Knifes. I love this place though they can be pricey in some areas, you'll get what you pay for.
Walked in store Told employee I needed a down pillow And he took mevright to the pillows I picked one out and it was a very pleasant visit It always is at Bed Bath And Beyond
Everything was good found what I was looking for. Cashier was friendly. The only thing is they seem understaffed.
The cashier rang my purchase up twice and when I caught it I notice the items were 11.00 more than marked. The cashier quickly returned the items. The manager came over and was extremely rude. I took her to the items and showed how they were marked. She said they were in wrong place and started being snippy. I explained they were marked on the sign for 30.99. She snapped and said she would give me that price. When we got back to the register she was snappy with the cashier then said "I'll only do this once". Then she stormed off. This is the first and last time I'll shop at Bed Bath and Beyond in Pocatello.
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