Bellevue, United States
10349 NE 10th St
N/A
+1 4252140727
Wheelchair-accessible entrance
The washing machine in my apartment suddenly stopped working, so I put in a service request. The maintenance team responded in less than 2 hours and replaced both the washer and dryer with new ones immediately. Javier Rivera was the technician and he was very efficient and professional. Not only he solved my problem right away, but also made sure that all the functions/modes of the new machine were working properly. Great service!
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No move is simple nor stress free! However, my recent move to Avalon Towers Bellevue was as close to perfect as can be. From the application process to the move-in, I would like to commend the staff at Avalon Towers. I would like to especially call attention to CATHY MENDIOLA whose great care and attention felt more motherly than as an administrator. I will never forget how excited she was when she provided the first tour. She was so happy for me and my good choice of the floor plan. I waited two weeks to write this review because it all seemed too good to be true. But, the sincerity and support during my moving experience and setup has been exceptional. It was also great when Cathy took the time to come and see the apartment with everything in order and furnished. I also give a BIG shout out to the maintenance team who worked with Cathy to complete my move-in. I am looking forward to my stay at Avalon Towers in Bellevue and I wish all the best to Cathy and the staff for a job WELL DONE!
The property management really thinks about what will serve the tenants best. The concierge staff is wonderful and thoughtful, going above and beyond to assist with building security, cleanliness, and package delivery/management. Facilities/maintenance folks are very responsive. I've made requests for maintenance in common areas and in our apartment. Each request was handled in a timely and professional manner.
Maintenance Supervisor, Attila, did an excellent job for me today. He arranged outside carpet cleaning service so fast during such a difficult time, and supported taking all furniture including bed, out of the way, so that carpet cleaner can perform his service easily. Then, Attila put them back to the original position after drying up the carpet. It was so efficient and fast. I'm very satisfied with Attila's work today.
We looked at approximately 10 apartments in the Bellevue area before moving into Avalon Towers Bellevue and have now been living here for two weeks - so far so wonderful! Let me share some thought about this community. \u003cPeople\u003e Leasing office staffs (Cathy, Mike - you are always so nice and helpful!! you make me feel comfortable to ask questions and welcomed) Front desk (Ken: very nice & helpful - before we ask, he already knows!, Angelita, Steve: really nice, friendly, helpful!) Maintenance staff (Attila, Rora, Ben, Javier: very knowledgeable, always willing to help, nice, paying attention to details - all of you are awesome!) \u003cMaintenance/ condition\u003e FYI, this community has 2 weeks VIP period for new tenants to address any potential issues that may arise. I am quite obsessed with cleanliness and I pick up very very tiny stuff when it comes to cleaning. Whenever I requested things to be perfectly done, the maintenance team took care of them really well right away and were very helpful! Very impressive work! \u003cCommon Area\u003e Unobstructed view of Olympic Mountains, downtown Seattle, and Lake Washington on the rooftop at the 15th floor of West building. Also on the 15th floor is a good size gym with windows all around which motivates me to work out every day. \u003cOthers\u003e It is hard to find the residential building or house with AC in it in Seattle area but this tower has AC and we can control temperature very easily. Everything is very well maintained and convenient to live in this community! We feel we made a good choice moving to Avalon Towers Bellevue.
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