Bellevue, United States
13211 Northup Way
$$
+1 4256414065
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I can’t say enough about West Marine, and in particular, Randy at the Bellevue store. When placing an order for my son’s Christmas present, I made a mistake with the address. FedEx tried delivering to the given address on Dec 23rd and fortunately the homeowner said there was no one by that name there, so FedEx took it to the Bellevue store. Randy phoned me in Canada and even offered to meet my son half way to make sure he got his present on time for Christmas. We didn’t need to take him up on his offer as our son said he’d go to the store and collect the boxes. The fact that Randy was willing to help like that means the world to us. We’ve always been customers of West Marine, and always will be. Merry Christmas, Randy!
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Michael and Troy are great. Everyone was very helpful.
West Marine consistently raises the bar for customer service. Today they replaced two west marine batteries I had purchased exactly 18 months ago, without a receipt and without a long discussion about how the batteries were not working as expected. 'Hassle Free' is an understatement.
Always a great place to go. This location is my favorite because the staff is excellent! Always kind, friendly, and helpful! I tend to stop by every month to purchase some new rope and even though it can be a hassle for them, I have never heard any complaints from them, and will even work with you on lengths and have bulk savings! Defintiely recommend if you can spend the little extra on the premium products.
Very nice helpful people.
Deli
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