Bellingham, United States
3876 Hannegan Rd Unit 2
N/A
+1 3607346465
Outstanding company. Read my original complaint and review edit history preserved below: I used this company to get my vehicle’s battery jump started. The online portal to request service did not state service rates. I was not contacted by phone or email to discuss service rates. I received a text out of the blue that they were on the way. When the service tech arrived, no rates were discussed. After service was performed, the tech charged me a hefty amount that I was not anticipating. The rates were not easily found on their website. I was not able to find them. Hidden rates, over priced, minimum communication - I’m not impressed. Edit: I did get a call offering a refund. I do appreciate the effort from ASAP. While challenging to post flat rates online due to varying mileage and mileage rates, I think it is possible to call each customer prior to service and give them a quote using the current mileage rate and distance to travel for service. I’ll leave this review up to help inform future customers until the business practice changes. Edit 2: ASAP towing reached out to me again to let me know that they added a request a quote button to their book a tow feature online. I confirmed this. Outstanding response and resolution, well done ASAP!
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Really great experience. We had the entire tire fall off of our boat trailer on a blind corner. Our tow driver Jackson managed to safely get the boat and trailer on and off the flatbed without any further damage. It took a lot of skill and we were very impressed. I would highly recommend ASAP. Thank you for making a rough time turn out ok!
I had a coolant leak that left me stranded on the side of the road at night. Matt with ASAP showed up and immediately was able to help me out. What an awesome guys. Super friendly. He made a bad experience better.
Isaiah was so helpful! Super friendly and efficient, made the situation less stressful. Five stars
Had our Vanagon Camper Van towed to day by ASAP and Dan was the guy who came out. Can't say enough nice things about what a great guy he is. Super professional, courteous and really knew what he was doing. Highly recommend ASAP
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