Vienna, United States
8550 Leesburg Pike
N/A
+17037128324
This is our 5th purchase at this dealership, and each time it's been a 5 star experience. The few negative reviews say more about the reviewers (if you read between the lines) than it does about the dealership. Tate has been our salesperson as long as I can remember and is always willing to work with us to find the right vehicle with the right options. Medhi in finance always finds a way to make the deal work, and he does it quickly and efficiently. We never spend more than 30 minutes in his office because he does so much in advance by text and email. In fact, we trust this dealership so much we made the deal before we even saw the vehicle in person. Alvin the manager is always accommodating to our quirky requirements. Regina is always a pleasure to work with at delivery and with follow-up. I can recommend this dealership without reservation.
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It’s absolutely imsane how you guys have 0! Reviews. I was not treated wrongly because of the way I looked or dressed! Charles and Alvin spoke to me and gave me a lot of advice!! I’m really thankful for that!!
Today was the most disappointing experience EVER. My husband, his brother and wife accompanied me to look for a Bentley Continental GT. A. Gyamera came out to assist. I only know his name because I asked for his card. He never introduced himself nor asked our names. I looked at the Flying Spur. He offered no details of the car or asked what I was looking for in particular. I went to the car door to open it. It was locked. I had to ask him for the key. He just stood back and watched. Sure would have been nice to talk up the hand-stitching. I saw what I liked out the window in the pre-owned area. No offer to take a walk outside or to drive. This is Bentley sales?? We had all day to spend shopping for a car. We were out of there 10 minutes due to this dismissive reception. Not getting a dime outta me there. Shame on Bentley!!
Brendon provided excellent customer service and was willing to sell me only what I wanted. He wasn't pushy and never attempted to sway my purchase. Mehdi was very personable and made the finance portion quick and easy. Would 100% purchase another vehicle from this dealership, as well as recommend it to friends. Thank you.
Excellent experience. We bought a used Mercedes SL and even thought we did not buy a new car only a used car, the team treated us as if we had purchased a brand new Bentley or Aston Martin. From start to finish, the team went out of their way to make our purchased great.
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