Bentonville, United States
1404 SE Eagle Way #2
N/A
+14796313944
Bought rental online through NWACC website and have online receipt for 10.95. Picked up book at store across the street from NWACC and was charged 52.56. Buyer beware! I never received any communication during the process of the order nor when they emailed me that the book was available for pickup that they substituted the used book for a new and the new updated price. Had I known it was going to be a 400% increase in price, I would have canceled the order and bought elsewhere. If I return the book prior to rental due date, it's a 20% penalty. Also learned last week in classes that other students have experienced the same situation of book substitutions without Campus Bookstore indicating the new increased price at checkout or during book pickup. Poor business ethics and deceptive business practices taking advantage of students here in Bentonville.
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Campus Bookstore is one of the best places to go and get your textbooks rentals or new. They are very flexible with paying off books if you use book credit. If you find yourself in a situation where you need an extension. Explain to the staff what is going on and they will try their best to work with you. Best book place in NWA.
They were able to save me the last copy of my textbook until I could get there later that day. I saved 62 by renting a used textbook from them compared to renting a new textbook from the bookstore on campus.
I went to rent a book from them that they didn't have. They told me they could order it and would inform me of when it came in. Since payment for books are due tomorrow I called to make sure I wasn't going to be charged for a book I never received. They told me there was nothing they could do about it, and that even though they still have the book in their possession and did not make more than one attempt to reach me I was still going to have to pay for it. I have used them for my entire time college have given them so much and referrals. Yet they were completely unwilling to work with me at all and were very rude. I will not be using them again and advise people to take their money elsewhere.
Got what I needed, but the guy who helped me was very rude.
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