Search Icon

Berkshire Eye Center

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Valatie, United States

berkshireeye.com
Lasik surgeonEye care centerOphthalmologistOpticianOptometrist· Lasik surgeon· Eye care center· Ophthalmologist· Optician· Optometrist

Berkshire Eye Center Reviews | Rating 2.9 out of 5 stars (8 reviews)

Berkshire Eye Center is located in Valatie, United States on 2967 U.S. 9 Suite 402. Berkshire Eye Center is rated 2.9 out of 5 in the category lasik surgeoneye care centerophthalmologistopticianoptometrist in United States.

Address

2967 U.S. 9 Suite 402

Phone

+1 5187589286

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
Write review Claim Profile
F

Fred Indorf

OMG its a new world out there my glasses are the best I've ever had Eye exam was very thorough and setting up for new glasses was high tech everything matched up perfectly I am very happy highly recommend them Very happy Fred

P

Paula Gallean

They don’t care about customer service at all And make you feel you are a bother to them Than us give them business Heather is the worst no caring and connecting Whatsoever.

S

steven everett

Ive been through many opthamologist offices as well as Retina Specialist due to a very serious eye injury years ago and I would put this office right up with the best. They certainly don't deserve a one star in any case. I am happy to have this office nearby and would recommend them highly.

S

Steven Scharf

Some how, the screw that holds the plastic nose piece fell out on my glasses. I am in the area on vacation and called ahead. They took care of me right away and fixed the problem. When I asked how much I owe, the lady said "have a nice day". It's a small gesture on their part, but I told them I am there on vacation. They still treated me professionally and courteously. Thank you.

D

David Rinaldi

Heather their optometrist is RUDE! Couldn't be bothered with customer satisfaction. If I could give a ZERO I WOULD. Based on other reviews I see here I shouldn't be surprised. Why a business puts up with employees like Heather is beyond comprehension. Stay away! Far far AWAY...

G

george quinn

Had a great experience. I can read the small print again. Staff was courteous and professional. Very satisfied!

N

Nick Selby

This place is among the least helpful optometry shops I have ever had the misfortune of doing business. From the hostile Roz lookalike at the cash register (whose default answer to every question about everything is "No") to the management, this was a nightmare. My progressive lenses came back (after paying 180 for their eye exam) unusable - I had to bobble and rotate my head to the point that I looked like an inebriate every time I wanted to change focus - and when I complained, I was told "Well those are progressives." After informing them that I had used progressives from other places for a decade, they agreed to change the lenses. A week later we tried and the experience was different. Not better, just differently bad. At this point, 900 and more than two months in to the process (what with waiting for the first glasses, "giving them a chance", then waiting for the second glasses) I was done. "Look, let me just have my money back. "Oh," they all said. "You're going to have to speak with Heather about that." Except Heather is never there. We tried on four separate occasions, and she was "out to lunch". Finally, I got there when Heather was there. "Oh, I have your envelope right here," she told me, "I've been waiting for you," as if I had kept her waiting. Heather explained to me that she would refund all except 131, because "these are custom-made, and many places wouldn't let you have ANY money back. Ah. Perhaps for my entire adult life I've been incredibly lucky in five states. These guys are shucksters, scam artists, and they're unpleasant to boot. Steer clear.

L

Lola Rose

I'm definitely not surprised to come on here and find these other horrible reviews - do yourself a favor and avoid Berkshire Eye Center in Valatie. The woman I spoke to was not only completely unhelpful, she had quite the nasty attitude and was very unprofessional and snotty (I believe it was someone named Christine or Heather?) They really don't know what is going on at all and have terrible customer service.

Top 10 companies in Lasik surgeonEye care centerOphthalmologistOpticianOptometrist category in United States

Close