Bethesda, United States
4920 Fairmont Ave
N/A
+13016524111
Before heading to the store, I called to make sure they offer international shipping. My call was answered right away and the lady I spoke to was very nice. I met two young ladies who were very nice. The service was very fast.
like
Two delivery drivers never left door tags so I could sign for my package. Third guy did but it was the last attempt. I called and they said they would waive the signature and deliver by the end of day. Never happened. I called again they said signature cannot be waived and that they would deliver by the end of the day. Never happened. I call multiple times. 3 people hang up on me, one lady goes mute for 5 minutes after I say I want to file a complaint. I hang up becuase she's just gone. They said they would try to deliver Monday by 2. Never happened. Call back. Lady says 4-7. Then I get an email saying it's scheduled for tomorrow. So I call again. The lady says the last lady I spoke to said I wanted to pick it up. That never happened. Still waiting for my package. Worst service in the history of humanity.
When mailing packages internationally this is the best location. The DC drop off location is not the same quality . These people are much more caring and well organized. So quick and efficient it's worth the drive.
The service was really good and the staff are also really cooperative
Awful and dishonest people work here. The customer service is horrible and unprofessional. The things were stolen from my package. Do yourself a favor and go somewhere else. They do not take responsibility of their poor service. 5 star reviews are fake and was placed by the people who work here. Do not try to be nice and ask to explain why this review was placed. You perfectly know why. I hope this place will close down soon.
Deli
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