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Grayson Living

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Beverly Hills, United States

graysonliving.com
bedroom furniture store· furniture accessories· outdoor furniture store· decoration and interior design store· furniture store· living room furniture store· Home & Garden· Furniture Stores

Grayson Living Reviews | Rating 2.8 out of 5 stars (8 reviews)

Grayson Living is located in Beverly Hills, United States on 265 S La Cienega Blvd. Grayson Living is rated 2.8 out of 5 in the category bedroom furniture store in United States. Grayson Living is the best place to shop for luxury home furnishings online, hand picked and curated for you. Based in world renowned Beverly Hills, Grayson Living has access to an unprecedented selection of the most desired home brands in the world.

Address

265 S La Cienega Blvd

Phone

+1 8884324477

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car park

Offerings

Assembly service

Open hours

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gjosi holanda

Loved the products you offer, free shipping and discount with promo code! Great customer service and the price is very competitive. Very helpful and immediate assistance were available during the entire shopping process. Thank you.

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Crystal H

Poor service and responsiveness. I ordered a light fixture ahead of time in needing it during a construction project. I purchased the item well in advance because I was advised by Grayson Living that it was the last one available of its kind and no info available regarding if the product manufacturer would have more available for future. Grayson called the product manufacturer to verify this and this is what they conveyed to me. Once I reached the electrical/lighting stage of construction on project I opened the box to have my installer and electrician install the light fixture. Unfortunately, it was at that time that we noticed that none of the “unique” light bulbs were in the box that were supposed to be provided, which are listed in product description and a piece of the light fixture was broken. I immediately reported this to Grayson Living. I supplied photos and kept the box as instructed. I was advised they would submit a claim with Nuevo Living who manufactured the fixture and I’ve heard nothing back about rectifying the problem. Unfortunately, it is very disappointing to know that now I see on Grayson Living’s website that they have more of this particular light fixture in inventory for purchase/ ordering. If I knew that the item was still in production and available for future orders I would’ve waited until the stage of the project needed the item. Now I am stuck with a broken product in a newly designed space and no light bulbs. This is very poor service. Grayson Living has been quite unresponsive and untimely in providing any kind of customer service or assurance that they will resolve the issue.

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omar ismael

Customer service gave me a great deal on a best offer piece of furniture. Very helpful thank you. Shopped around extensively and this was the best price on the Internet by far.

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Jaclyn Hong

Overall I had an excellent shopping experience! I was able to find a variety of high quality furniture and home decorations all at a great price! The sales team was also very helpful and prompt answering any questions I had online and by phone. All my items were also timely shipped and in great condition despite expected delays due to covid. Would definitely shop here again!

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Marie-Claude Quessy

I wanted to provide feedback on my big order shipped to Canada.. All was in perfect condition without damage and just beautiful. I have to say that I enjoyed my dealings with the staff at Grayson Living. Always very nice, transparent and efficient. Logistics challenges were expected due to Covid and that is ok. I would order again from Grayson Living without hesitation. I wanted my feedback on record. Was just great.

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Robert deRoos

Absolute worst online purchasing experience I have ever had. Ordered my chair on 10/10/20. Grayson Living withdrew the payment from my account. Was told later the item was delayed until delivery of 12/7. I am still without my 2000 chair. Customer service has been mixed with some good representatives but nothing they have said has panned out. They deferred to their shipper Pilot whom is impossible to contact. I WILL NEVER PURCHASE FROM THIS COMPANY AGAIN! And, this is my first ever online review.

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Cristyl Kimbrough

BUYER BEWARE!!! This company will withdraw the total amount due at the time of purchase, substantially delay delivery and make it almost impossible to return the purchase. They charge an exorbitant amount to return items. I purchased a dining room table for roughly 1600.00 and this company is only returning roughly 800.00 to me for a brand new item— tags still attached. I followed their instructions to initiate a return (sending an email) and it took 2 months, several emails and phone calls to get a response; only for them to tell me they’re keeping 50% of my money. DO NOT PURCHASE FROM THIS COMPANY.

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g ej

Buyer Beware! I spent over 1,700 for a chair which was delivered damaged and Grayson wants to offer me a 100 and a correction pen because the damage is SUPERFICIAL! When you spend this type of money you want undamaged furniture and retailers that give a damn!! SMH

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