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Big Star Honda

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Houston, United States

bigstarhonda.com
Honda dealerCar dealerTruck dealerUsed car dealer· Honda dealer

Big Star Honda Reviews | Rating 4.1 out of 5 stars (5 reviews)

Big Star Honda is located in Houston, United States on 11200 Gulf Fwy. Big Star Honda is rated 4.1 out of 5 in the category honda dealercar dealertruck dealerused car dealer in United States.

Address

11200 Gulf Fwy

Phone

+1 8889640884

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Oil changeRepair services

Open hours

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Marilyn Hilliard

I love my purchase! The salesperson \Leo\ made it very easy and stress free. I had been to several car dealerships and it was so stressful and took a long time just to test drive the vehicle. With Big Star Honda it was a breeze, the process to purchase my vehicle was fast and easy! I was in and out within 1 hour and a half! Staff was very friendly too. BIG STAR HONDA! Thanks

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James F

I would love to say that I was able to purchase a car from this dealership but it would appear that all they felt like doing was lying about the cost of the car and adding additional usurious fees. They charge 500 for a window tint that was already on the car and had a lifetime warranty since the car originated at this dealership. They refused to remove this fee acknowledging that they did nothing to add the tint but just wanted the extra profit. They then had 800 in \Dealer\ prep which they said was to cover the detailing and new tires and whatever else they had to do in getting the car \frontline\ ready. These fees were not included in the price of the car but in what they labeled \Aftermarket equipment expenses\. As we did not agree to these terms they refused to remove them from the cost, even though they made the 500 initially when they sold the car in 2017. Let's also throw out there that they proceeded to insult educators saying that even though they are underpaid and have to provide utensils for students an extra 12 months and an extra 50 a month is perfectly fine because \they get raises each year and possible bonuses\. It worked out to be an extra 5200 that was advertised. Martin, the general manager, proceeded to curse out and insult my underwriter and make snide remarks about her to me during the discussion of why charging for a service someone else already paid for is double dipping an wrong. If you are in the market for a car I recommend you find someplace who isn't completely lying to you about the cost of the car.

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John Baker

Highly recommend this place. I did not end up going with a car from Big Star but Blake made sure I did get the best deal and car for my price range. They will make sure you get the car you want, regardless if it is with them or not. Great sales team!

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Ahlisa King

I highly recommend Big Star Honda if you want to purchase a vehicle. Daniel was my salesman he was genuine and treated me like I was family and he went out of his way to make sure that I was satisfied! Mario was a terrific help as well

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James Dean

LOOK AT HOW MY TRUCK WAS RETURNED. I just picked up my truck from the honda service, where the oil change is suppose to cover a car wash.Honda splashed dirt all over my truck and gave it back to me. This is crazy. I didn’t say because the rep was nice but look at how my truck was returned after a oil change and car wash. I would not recommend this place

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