New York, United States
105 Clinton St
N/A
+12125418759
Wish I could choose 0 star... Don't get fooled by the fake reviews (probably from employees). No bike supply there (see picture...). The office is so small that they probably couldnt store more than 10 bikes anyway! Horrible customer service! Here is our story if you are interested: I spent last weekend in NYC with my wife and in-laws and we were hoping to spend a nice Saturday afternoon biking through NYC. I made sure to book our 4 bikes 2 days in advance and got confirmation that our bikes will be waiting for us (see below). On Saturday Oct 12 at 12pm, we arrived at Bike NYC office at 105 Clinton Street to get our bikes. We were told that they didn't have any bike available at that location for us and that we had to go to another location (East River Park - abt 15min walk). That was already bad but the worse was that after walking all the way to this new location, we just found a closed container with Bike NYC logo on it and no one there to give us any bike. We had to walk back to 105 Clinton St to complain about it and the only answer we got was that we would need to get refund! What a waste of time! All this screwed our afternoon and we had to revise all our plans because of that.
like
I had a great time here! I biked over the bridge, had a great night in Williamsburg, and returned the bike the next day near the Brooklyn bridge at another location, no problem! Will definitely go again.
Such an awesome experience! Loved the staff and the many choices of bikes that they had! Will definitely recommend!
Nice store, good location at the start of the bridge bike track!
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