Birmingham, United States
85 Bagby Dr
N/A
+1 2059410115
Got approved for my part time assistance but never received a card in the mail. I’ve emailed two different people about how long it normally takes. No reply. I’ve called and left messages and no call back. When I got approved I was emailing Mrs Norris about how my approved part time DOES NOT cover part time for the daycare.. she just stopped replying when I asked what do you truly cover if I’m still paying 100 a week for TWO DAYS. And I never received a card, starting to think they pick and choose who they want to help. I honestly wouldn’t be surprised if she took me off. Don’t ask too many questions because they ghost you if you do
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I sent in my application. Waited 2 weeks & then began sending in forms. After 3 weeks, they then tell me I have to transfer where I live when I was under the impression it was where my children would be going to daycare because nobody told me. They waited 3 whole weeks to actually look at my address and inform me. Now I'm having to start my application all over again when I really need to be back at work. It's just unprofessional to not look over someone's application thoroughly.
Been blessed to have help from you all.. keep helping children and families
The staff and therapists are extremely unprofessional, rude and unqualified. They do not 'care' for anyone. My sister went there for a few sessions and it was a horrible experience.
The workers a great it is the receptionist that is terrible. Whoever she is needs to be replaced with someone that can actually do the job of a receptionist like answer the phones, and give documents sent in to the correct people. The receptionist has lost my child’s important information not one time but twice. I sat there and watched her copy my babies social and my ID but for some reason they didn’t get turned in weeks ago. Then when you call she just hangs up or puts you on hold. She is terrible worst receptionist EVER!!!!
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