Salinas, United States
148 John St
N/A
+1 8317531103
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Helpful salesperson and delivery people. Decent price. Wish they would have been more communicative about expected delivery date; we waited 8 months with several (COVID-related?) delays, and only got an update when we initiated contact. The tub is here now and we are happy with it. Overall, I recommend Blackthorne.
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Excellent purchasing and delivery experience. They were very professional and did an excellent job in helping me select the right spa and did an excellent job in delivery of it. They were very helpful in walking me through how to use it and hooking everything up. Would highly recommend you purchase your spa from blackthorne.
Blackthorne pools and spas is the BEST! They explained everything about the spa service beforehand, and delivered. Gabriel was thorough and professional, and extremely helpful. I would never go anywhere else.
I now have my second hot tub - both of them were from Blackthorne. I am very happy with the latest hot tub and have had two maintenance calls. Both were done efficiently. I strongly support Blackthorne Pools & Spas.
Great Installation Experience! Gabriel and David were out at our place yesterday installing our new spa and they were amazing. We didn't have the easiest spot to navigate (not a lot of clearance around the PG&E meter or through the side gate and in between path lights) but these guys did it with care and precision. They were friendly and easy to work with and they took the time to explain it all to us. The initial sale was also a pleasant experience. The only part about the entire transaction that wasn't perfect was the fact that it took several months to get the spa once we ordered it. That wasn't Blackthorne's fault. Blame it on the pandemic. Everybody's staying home and buying spas. So far, we have nothing but good things to say about Blackthorne and their folks. Looking forward to a long and satisfying relationship with them all.
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