East Flat Rock, United States
2180 Spartanburg Hwy
N/A
+1 8288901314
This morning when we tried to use our gas stove we discovered it wouldn't light. Although I was certain we had not run our of propane because we've been using Blossman Gas for about twenty years and they have never failed to keep our tank well filled. Regardless, I decided to check the propane tank. To my amazement the tank's gauge was pegged at zero! In other words the propane tank was completely empty. My wife, astute person that she is, remarked that she wondered if the problem had anything to do with our cable company replacing our internet cable a week before and burying it in our lawn. Also, we ominously noticed the strong odor of propane outside the house. I immediately called Blossman Gas and told them our propane tank was empty and we suspected it was due to a gas leak outside the house. In about an hour a Blossman Technician, Dennis Smith, arrived and when I told him about the cable installation, immediately set to work digging where they had buried the cable. Thanks to Dennis' perseverance, experience and lots of hard digging he located where the cable passed over the underground propane line. With some careful testing he located a tiny gash in the copper propane line, proceeded to cut out the defective section and insert a length of new copper line. Throughout this repair Dennis exhibited great patience, good humor and an outstanding technical skill in finding and repairing the problem. I've always been more than pleased with Blossman, their staff and today Mr. Dennis Smith, one of their technicians. I feel Mr. Smith epitomizes the outstanding service and work ethic exhibited by Blossman Propane. That's why I've been a customer for about 20 years. See the damaged gas line and the damage in the photo below.
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I was very pleased with the excellent customer service from Blossman Gas-East Flat Rock. It started with my call with Kathy. Very nice and polite. She answered all my questions and scheduled my appointment right away. My tech Matthew arrived on time and was extremely nice and knew his job very well. (Thanks again, Matthew,. I feel so much better about heating with propane.) Matthew has excellent customer service skills and explained everything in detail. I'm a customer for life. I will recommend Blossman Gas- East Flat Rock to everyone I know. Thank you both very much for the time you took with me.
I came home the other night and knew I had a gas leak. I cut the gas off and called Blossman Gas in East Flat Rock the next morning. Every person I spoke to on the phone was friendly and they did not hesitate to send someone over that same day. Dennis arrived promptly and quickly found the leak and repaired it, all while explaining each diagnostic step. He was respectful, efficient, and courteous and I am grateful for his assistance. Thank you for keeping my home warm!
Dennis Smith was just here to service my fireplace and to my delight he asked if I’d like to purchase a remote control , which I had no idea was available..... YES !! I’m so happy to not have to manually light the fire anymore ! Thanks Dennis , you were professional and super nice ! Thanks Blossman Gas for wonderful customer service , and for hiring people like Dennis .
This was a B2B transaction as Rite Lite designed, fabricated and installed Blossman's signage for this location!
Dennis Smith with Blossman Gas installed a Bosch 800 series dishwasher and Bosch dual fuel slide-in gas range, plus connected a new faucet and farm sink to our old plumbing system which required modifications from galvanized to PVC piping. Dennis had the skill and knowledge to handle both the plumbing set-up and propane gas conversion and installation work during the same visit. We are very pleased with his neat and efficient solutions to the challenges of this job and would highly recommend him and Blossman Gas for any kitchen renovation project that you might have.
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