Ann Arbor, United States
501 Auto Mall Dr
N/A
+1 7342739400
DeliveryIn-store shopping
Car hireCar washOil changeRepair services
My last visit was the best experience I've had at the BMW Ann Arbor as a African American women. In the past I haven't always felt welcomed nor greeted with a friendly smile. Raymond greeted me with a smile and followed through with the information of my vehicle. I did not purchase any of my BMW 's from this dealership for the lack of friendliness from the sales associate. Raymond's has left me with a better experience and will strongly consider my next purchase with this dealership.
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Fantastic experience. We worked with Blerim Nici to customize and build an M car. Blerim was extremely helpful in sorting through all of the options, texting back and forth with us about everything from tire selections to the color of the brake calipers. He's a true car guy, and knew far more about the cars than we expected. We never felt the slightest bit pressured, and the entire experience was a pleasure. We worked with MANY salespeople at many different dealerships before deciding on a BMW, and Blerim was far and away the most helpful and easy-going that we've worked with. We'll be back to work with him again soon.
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