Fayetteville, United States
2246 Angelia M St
N/A
+1 9103235300
Brought in my CT122 for oil change and services. Informed them there was a small oil leak, one to two drops every couple minutes. Get it back and leaving oil puddles every time I stop. I call and ask that they fix it. Wait 2 days for them to come pick it up, in the meantime my old belt, that they left in the engine compartment gets wrapped up in pulleys and shreds when I move the machine. Leading me to believe catastrophic failure. They pick it up and call me back 2 days later. They inform me that there is not only a oil pan gasket that they replaced but another leak in the oil pump. 5 hrs at 105 per hour to replace but also my fuel filter housing is leaking and now I have a lift cylinder leaking. Started with one small drip leak, ended with 3 leaks causing puddles everywhere it is parked. Waste of a week and a half and over 500. Will never go back. I have picks of the before and after if anyone is interested. Don't waste your money time or effort. Just go to a different location. Lost time at the jobsite and use of a whole machine.
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Outstanding service. This is my second time renting from Bobcat of Fayetteville (formerly Southland) and was impressed both times. On this week's rental, the excavator had a small mechanical issue and was swapped out for another machine right away--no time lost on the project. That's service. Highly recommend working with Jesse--quick, easy rental.
A little expensive, but they have the staff and equipment to serve you well.
Kim Rensch is a huge asset to Bobcat of Fayetteville; she is very knowledgeable on products, invoicing and administrative. It is an absolute pleasure to do business with your company because of customer service oriented individuals such as her!! -DSB
If you rent a machine here be sure you don't break anything. They will charge you a lot of money. BE AWARE
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