Boca Raton, United States
22059 FL-7
N/A
+1 5613629191
Toilets
Wheelchair-accessible toilet
I have been a patient here for 10 years. And was happy...until the last visit, approximately 10 months ago. I was there as a result of an auto accident. And I provided them with all of the information. For my auto, and then my secondary insurance (health insurance). They never collected my copay, because they told me they had to file with auto, get the denial, then file with health insurance. 3-4 months go by and I get a call from a collections company representing this very visit. I never got an invoice, I never heard from them after the initial scan. When I called the company directly, they had nothing to say. My PI attorney contacted both Univ MRI and the collections company. They still reported me to the credit bureaus and messed with my credit score. After 10 years of being a loyal patient, I will NEVER USE THEM AGAIN. Despicable. Don't waste your time. They don't care about you here.
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It is incredible how it is possible that in this country where we have the best technology there are places like this where the equipment is obsolete. not only that the maintenance in general the cleaning of bath room it's so bad Filthy place. Medical office should be clean and disinfected.
Go somewhere else. I chose this facility only because it was close to my house. I guess I should’ve read the reviews first. I had both an X-ray and an MRI. The X-ray Tech was polite and helpful so I went back for the MRI. Mistake!!!!They charged me for a ‘deductible’ stating my insurance wasn’t covering the amount, only to find out after that my insurance did indeed pay them for this ‘deductible’ can you say Shady??? - I am still waiting for a Refund. The MRI technician was rough with my injury and made the procedure very unpleasant. I guess I’ll make the drive next time to StandUp MRI.
All the staff is super friendly. then process is fast, No delays, no inconvenience at all. Everybody wearing mask and following regulations. Thank you so much.
Waited on hold for much longer than the \estimated wait time\ reported. Eventually reached someone for scheduling. While working just to make the appointment it became obvious that, for whatever reason, my call was simply being seen as an undesired interruption of this person's time. After further consideration, I realized this likely indicated the level of care my family member would receive if they were to be seen there. I thanked the office but that they could disregard the request. I then called elsewhere and set up the appointment without issue.
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