Search Icon

Massage Warehouse

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Bolingbrook, United States

massagewarehouse.com
Massage supply store· Retail· Massage therapist

Massage Warehouse Reviews | Rating 2.2 out of 5 stars (5 reviews)

Massage Warehouse is located in Bolingbrook, United States on 360 Veterans Pkwy #115. Massage Warehouse is rated 2.2 out of 5 in the category massage supply store in United States. Massage Supplies - Massage Warehouse offers the lowest prices on massage tables, massage chairs, massage oils and lotions, and other quality products!

Address

360 Veterans Pkwy #115

Phone

+1 8889182253

Service options

Delivery

Accessibility

Wheelchair-accessible car park

Open hours

...
Write review Claim Profile
A

Amanda Tarver

I recently moved into my own treatment room after sharing with a partner for the last 10 years. I needed a few items to furnish my space, including a table warmer. The table warmer I purchased lasted 11 sessions before it died, but it had a 1 year warranty, so I contacted the company (Earthlite) who told me I would have to go through Massage Warehouse since that is where I purchased the warmer from. After a month of trying to get a replacement, they finally sent notice that they shipped a new one. I am still waiting on it, and it has been cold and wintery. The replacement warmer has not arrived, but I received a bill for the new one. At no point did I request to purchase a new item. I expected them to honor the warranty and send a replacement. Now I am left being expected to pay twice for a product for a product that was faulty before I even have a working one. I have been waiting over a month for it, and will not be paying for the replacement. I NEVER asked to purchase a new item, and you did not have my consent to put in a new order other than to replace the faulty item. You have lost my business.

S

Samantha Marshall

This is honestly the worst customer service I have ever experienced! I ordered a table from them Dec 30th. Supposed to arrive, Jan 13th. Almost a month later, & still no table! I had to call & get an update on it, and they said it's the manufacturers fault. I asked what they are doing to keep their customers happy since this is ridiculous amount of delay, and she basically said I could change my order or I could cancel. Neither are an option for me, so it's basically tough stuff. So delayed order, no update on telling me when I would get the chance to receive the item, and does nothing to keep their customers coming back. And I won't be back

P

Phil Naren

I got my massage products on time and customer service was helpful during the whole process.

T

Tosha Cobb

I was sent the wrong item, so I called and tried to chat to receive the item I wanted and was on hold for more than 30 minutes and no one come on the live chat. I am very big on customer service. I will never order from here again.

K

Kerry Belgrave

MW is terrible with their orders. I’ve had two issues with them resulting in my orders being completely cancelled ONLY because of order information. And instead of contacting me to retrieve further information and correct the problem they AUTOMATICALLY discard the order. So now I have to go through the ENTIRE order process and search for all 10 of my items to purchase again. It’s mindblowingly disappointing. Thank God there are other options for massage supplies and equipment. I wanted to support the company but I can’t deal with this unprofessional operation.

Top 10 companies in Massage supply store category in United States

Close