Waltham, United States
485 Moody St
$$$
+1 7818930900
N/A
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Added another line to boost today! Love coming to this store because they are always so helpful with my questions about the phone. I love the financing option for being a loyal client. Glad they convinced me to add insurance. Been a client since 2015!!! I always bring friends to boost.
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I had an issue with my service for a week that main customer service could not resolve. Finally decided to seek help at the store and it took Heidi about 2 minutes to restore my service and fix the issue. Great, knowledgeable and helpful customer service. Thank you Heidi.
I have been a loyal customer to Boost Mobile and their store on Moody Street because their customer service is superior and ensures their customers are happy and well. I had a long transaction to get done and they took care of me the entire time. They also explained to me what they were doing and why. Will continue to come here. I send all of my friends to them.
I will NEVER go back to Waltham store! Nonprofessional No communication Rude Unorganized Too many people in shop with clearly 1 person conducting purchases. Still unsure why so many individual’s needed to assist customer . ALSO: After waiting 1 to 4:45pm, they rushed me and I left with service being incomplete. Had to go to another Boost next day to have my services transferred to new phone. Very frustrating experience.
I like it but sometimes i feel like they jack the prices
Loren the saleswoman at the store was amazing and deserves and a promotion. She knows about phones and helped in ways I didn't even know I needed. You are lucky to have such a great employee I will be referring friends and family based on my experience with her.
I had a great experience on this store. Great deals and excellent costumer service. A Pleasure To Do Business With. Thank you!!!
Need better experienced staff. Not very knowledgeable when resolving issues. Poor management!
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