Schaumburg, United States
5 Woodfield Mall j
$
+18474131402
N/A
Walked in to speak to manager regarding a purchase and was berated by an older “gentlemen “ with hlasses . For making a prior purchase at a big box store . Even if at one point in the future I did want to make a purchase at this location it would NEVER happen . If they offered 50% off the entire store I would pass. I spend thousands on high end electronics and have actually made purchases in the past here but NEVER again . This is not the only forum hearing about this joker . This guy has just blown major future sales from others as well . Thanks for the “lesson “ , what a tool
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Grrat products to fill your audio desires.
Great selection and Dave is an excellent resource. He knows all about the products and is willing to help. Bought a QC-20 from here. Bose doesn't discount much so the price is what you see.
Great customer service. My earphones volume kept going down on its own. I went to the store and it was replaced in less than a minute.
*Does not sell gift cards* This rating is purely based on service interaction with the store. I called twice both times mentioning I was interested in a gift card. The 1st call was regarding wanting to purchase a gift card online. I was advised I needed to come in and purchase as online purchases were not available. 2nd call (different day) was to ask what mall entrance to use. I was asked on the phone if I needed anything in particular and I said, "just a gift card". I make the 1hr drive in and THEN they tell me the don't sell giftcards! I just think it's an unfortunate shady tactic to get customers in the store.
Store Manager is really helpful. Best customer service experience with new purchase and troubleshooting bose accoustimas 10 series v system.
Deli
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