Boston, United States
139 A Newbury St
N/A
+1 6174250740
In-store pick-upIn-store shopping
I frequently shop on Newbury Street but recently had the pleasure of visiting Longchamp Boston. From the moment I walked in, I was greeted with an authentic welcome from the associate. The space was clean, organized, and inviting. I had the pleasure of chatting with the store manager, Scarlet, who helped me find the perfect bag for my Mother who is planning a trip to Italy next month. I never felt pressured to purchase and actually had a lovely conversation about the history of Longchamp (which is fascinating)! Needless to say, I had a wonderful experience in the store from start to finish and ended up purchasing the La Voyageuse Crossbody Bag in Black (which I know my Mother will love) and highly recommend Longchamp to anyone looking for a personalized shopping experience. Bravo!
like
I've always had a good experience in this store! Friendly assistance, and excellent products. The last time I went the woman who helped me noticed my current bag was in rough shape, and let me know about their free repairs. I really appreciated her attention to detail and thoughtfulness!
Arrives in Monday October 14, 2019 at 11am, website indicated shop should have been opened at 10. Several customers waited outside. A woman arrived shortly after 11, let herself in and locked the door behind her. She did not acknowledge anyone waiting to get into the shop. I finally left after 30 minutes and went to Tory Burch . Tried calling the shop telephone number, no answer. The women in Tory Burch were very helpful and I purchased a beautiful bag. By the time I left Longchamp, none of the 4 people waiting had stayed . Poor service
The regular woman who stands behind the register (tanned skin tone, 5 foot tall, long black curly hair) is the most rudest salesperson that I have ever encountered. She does not smile and does not take a second to offer any assistance. She needs to work elsewhere (away from customers) because she left me with a nasty experience.
I have had my Tote Bag for a year, I never use it, I'm not a fan. It's one of the large totes and it's so stiff, it's really not comfortable against my body. All the money I paid for this tote one you think that you would get more than one tiny zipper compartment. Nothing for small items like my license, eye glasses or important items that you need to get to easily??? I wanted it most for traveling and everything just gets lost on the bottom and all you do is dig. A few pockets and zippers would be helpful for a tote that costs 150.00.... Really, who designed this tote? Not a women on the go. Not worth the
Deli
The best companies in the category 'Deli'
In-store pick-upIn-store shopping