Boston, United States
274 Southampton St
N/A
+1 6174272220
We have come here for minor nail clippings and ear cleaning s as well as their seasonal spa package. The staff is extremely friendly and helpful. My dog always leaves there so happy, and I have never encountered a dog as clean as mine after the seasonal spa package! They are also talking proper precautions for COVID.
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My 4 month old puppy was groomed and taken such good care of. I felt completely at easy when dropping her off as she was greeted by multiple staff members. At the end of her session, I was given detailed feedback about how everything went and felt so relieved to have all the information and to see how cute she looked by the time I picked her up! We will definitely be back!
My Billy absolutely LOVED going to day camp at Red Dog & I was so happy to have found a fun & safe place for him to play...until the day he was bitten by another dog entering the play area! Billy was just a few months old and apparently another dog bit him as he happily scampered into the room to play with his friends. The end of his ear was split wide open-the tear was about an inch long. The manager and other staff could not or would not offer me any other details or information, despite the fact that the play area is *supposed* to be fully supervised by both humans & video surveillance. I was extremely disappointed and angered by this event. Not only did my poor puppy suffer a viscous attack, he was further traumatized by an unsuccessful attempt to repair the ear by the on-site veterinary hospital. I could not believe that something like this could happen with absolutely no explanation. The only follow-up I received were several voicemails from the manager offering free day camp sessions! As if I would ever again trust them to care for my wonderful Billy. Truly shameful.
This was my first experience with red dog and it will not be my last! I took my precious 11 month old Havapoo for a groom and haircut today. The staff was wonderful on the phone when I was booking the appointment and great in person as well. They took the time to discuss and confirm my pet’s needs and what I wanted done today. My dog came out happy, handsome, and looking fantastic! Thank you so much for the wonderful service. We already have our next appointment booked!
Fast and great service at affordable price! My princess Luna loves this place.
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