Boulder, United States
20th &, Pearl St
N/A
Had a blast on the bikes just got charged 150 after. When trying to figure out where the 150 went the company never picked up the phone.
like
B-cycle worked great for a few weeks, and then everything went downhill from there. Wouldn’t give me messages to show I turned in bike, then would finally get a message at 1:19am that I had turned in the back (charged 26.00 dollars for a 15 min ride). Their outside customer service people are good, but the actual B-cycle customer service is terrible. They never answer your phone calls during their work hours, they just forward you to the outside customer service. You are told they will give you a call back during work hours, but I have never called back. I turned in my bike yesterday, and It’s still hasn’t responded as being checked in, so when I went to rent a bike this morning, it wouldn’t allow me to rent one, and I had to spend 12 on a LYFT instead. I used to B-cycle twice a day to get to and from work, and now I will never use it again.
Deli
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