Maryland Heights, United States
2440 Adie Rd
N/A
+1 8669262693
Wheelchair-accessible car park
Have an issue with my waterbed leaking air but no loss of water. Discovered there was a small seam around the filler cap in the mattress that was letting air in. Called back in march and never heard back, sent an email in November and never heard back, sent another email with a link to a video I made showing the air bubbles in the filler nozzle, still no word. Yes, I can understand being short staffed because of the virus, but really? I just got the mattress around this time last year, soooooo.....
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The Best of the Best !! Paul went above & beyond in giving us Customer Service. The product always speaks for itself. We love, love, love our Equinox Waterbed
Best ever
Poor communication. Takes your money then delays shipment. as much as they say they will notify you when it ships they don't unless you send them rude email. Not a great company.
Deli
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