Bradenton, United States
1215 50th Avenue Plaza W
N/A
+19417533545
Great store. Love that they open at 7am. Many selections for grout colors.
like
Very helpful, great selection and reasonable prices! Highly recommend! Thanks for your help Johanna!
I had the worst customer service experience with their rep. Daniela on June 20, 2020. The following Monday, Johanna who scheduled the appointment told me in email that their COO Charline would contact me shortly. However, as of today, I still haven’t heard a word from this company. I don’t know what’s wrong with their rep. Daniela. She started giving horrible attitude since my arrival. My husband and I got there on time. Instead of receiving a warm welcome, we were immediately yelled to wear masks. There is no problem to wear masks. We returned to car to get masks without argument. But why couldn't she just nicely remind me on the phone? I returned phone calls regarding the appointment twice and she answered both times. The experience got even worse after walking into the showroom. No greeting. No seat. No smile. We were standing there over an hour while looking at her sour face until we left. She was extremely impatient to answer every single question. I showed her my drawing. It's a starting point of what I want. But she even didn't bother to look and try to understand my needs. Her attitude showed that she didn’t care my business at all. She had no interest to show any products in the showroom unless I asked. She rudely told me that she won't do any drawing. When it comes to any specific remodel question, she just asked me to consult with either plumber or general contractor... So, what’s the point to have the appointment? It was completely a waste of my time! It is also a shame for the company to have such lousy employee...
They are very helpful try them you will like them
My first time! I started a new job working with an Interior Designer. She had in her possession, items to be returned and asked me to do so. As I arrived a young man came out of the garage are and asked if I needed assistance. I said, \I do!\ He quickly went to my hatch area and started taking the items inside for me. As we came inside a kind woman looked at the items, knew exactly which ones were theirs and assisted with taking them. She was very professional and courteous. Friendly group! I can see why Designs By Amy Lou does business with them. #designsbyamylou
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