Bradford, United States
23 Upper Plain
N/A
+1 8022225201
Wheelchair-accessible entrance
My time at Valley Vista saves my life. I can’t say I have many complaints about my stay there but the after care is awful. When you walk through those doors you are changing everything and that’s including people you may vent to. As I left I was always told to never hesitate to call and I did just that, I never hesitated I have even been back up there to speak but when it comes to are they always there after you leave that is a no. I have called numerous times the past few months and no answers or leave a message you never get a call back. There have been times where I have felt so lost and need someone to just answer the phone so I know I’m ok. I just wish they were there for me now when I need it but they aren’t
like
This is an excellent dual diagnosis facility. Wonderful staff on the ladies wing. The food could use improvement
I have to say that Valley Vista saved my life and for that I will be forever grateful, thankful. B-Side I have to say that it's been the best detox/21 day place I have admitted myself I'm too ( been to a lot). The staff was really good had working and tried to help you when they could(green shirts you guys rock). And the therapist are really good they will make you start doing work if your serious and it's about you so yeah you have to hunt them down... Is a very clean facility, and food was the best food I ever ate at a detox. And they are are always friendly. The best part of the whole stay was all the solid,tight,sober, group of guys I might. The worst part is that the nurse with all they are up against there hands are tied, with no doctor on site they can't properly do their job, have to call a doctor in or on Skype
There treatment was more about medicating the patient and playing head games with both the patient and visiting family.. many times we would arrive at stated visiting hrs to find they changed and no attempt to advise others.. The staff would try and push everyone's emotions to the breaking point and when that didn't work then the lies .. tried many many times to talk to the owner and not once in 30 days would he respond.. any family they felt might encourage patient to check out the lies again would begin and said family would be stopped from future visiting.... they treat family of patient as being way below them and feel they know best.. To much drama to mention here... Over the aditude gets a D- ...
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