Brainerd, United States
18092 MN-371
N/A
+12182970130
Matt was fantastic! They came in for routine maintenance on our furnace and righted an issue with a design flaw in our system. Our heat is already keeping up better! He also was so patient to inform and educate me on how our system works and it’s needs. Super super helpful!
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The furnace vent pipes were not glue and came loose. Carbon monoxide was pumping into the house. Air tec couldn't even return my call. Consumer beware.
Mike N. Was the service rep that was sent. He was very professional and understanding of our needs. He went through many different possibilities until he narrowed it down to what the problem was. He was very knowledgeable and informative, he definitely educated me on things I did not know. When it comes to repair situations on things like these, you never know what you could be up against. Mike was fantastic and I highly recommend using this company. If I have issues with heating or cooling in the future, I will be calling them first! Again, thank you very much Mike! We appreciate you!
I called on Super Bowl Sunday because I had no heat. It was about -10 degrees outside. The temperature in the house was in the 50’s and dropping. The repairmen were at the house within a couple of hours. They wore masks and covered their shoes. They explained what they were doing and quickly fixed the problem. They were professional and had my heat running again within an hour.
AJ Came out to our house and we discussed different ways of keeping our air conditioner from icing up underneath it. He gave us different options and was very informative. Thank you! Brenda and Dan
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