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Cotton On Kids

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Brea, United States

cottonon.com
Australian goods store· Baby store· Clothing store· Fashion accessories store· Youth clothing store· Baby clothing store· Children's clothing store· Childrens store· Gift shop

Cotton On Kids Reviews | Rating 4.4 out of 5 stars (4 reviews)

Cotton On Kids is located in Brea, United States on 1065 Brea Mall Shop 2046. Cotton On Kids is rated 4.4 out of 5 in the category australian goods store in United States.

Address

1065 Brea Mall Shop 2046

Phone

+1 7146729761

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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Jessica Cortese

Best kids brand hands down! So much awesome in one store it's incredible! The selection of clothing for infant all the way up to size 8 is like nothing I've seen! They hand out balloons and stickers for your little ones, they have a table and chairs in front of a t.v. with coloring pages for your kids to keep occupied while you shop! Plus the promotions they do are so good compared to other kids brands you really get a great deal.

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Frances Bobadilla

Absolutely the worst customer service I've ever experienced. I purchased items online and went into the store to return them. The store manager told me they only do exchanges for online purchases. I showed her the online receipt where it states that they do in fact do online returns. She then pointed out I purchase items on promotion and accessories which are all final sale. First I totally understand having a return policy for items purchased in store but when I buy something online I should have the opportunity to return it. I wasn't able to see how cheaply made the beach towel was before I purchased it as well as all the white button ups were see through and even a white tank underneath looked awkward. The manager was extremely rude and kept pointing at the return policy sign that was basically hidden behind a bunch of clothes. She then told me I needed to leave, I asked for her name and she told me no and then told her employees over the walkie talkies not to tell me anyone names in the store. I asked for a District manager and she said absolutely not our DM's don't handle customer complaints she gave me a customer service line to call. I called the customer service line which immediately went to voice mail saying I called after they were closed. The voice mail said they closed 5:30 pm (didn't state eastern standard time) either way it wasn't 5:30 on the east coast or west coast so I figured someone would answer. I never heard back from anyone. So I take it that cotton on lets employees behave anyway they would like. This experience reminds me why I usually spend the extra cash and shop at Nordstrom's.

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Andrea Williams

So friendly and really cute clothes for cheap

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joseline Ortega Estrada

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