Fleetwood, United States
536 A Blandon Rd
N/A
+1 6109445066
I have used Breezy for the past few years for my heating oil. When I called to schedule a service, the woman who answered the phone was extremely rude and unprofessional because I asked a few questions. I usually call, schedule a service, they charge my card, and it's done. I was told this time that they cannot tell me when they would be in the area. It could be within the week and that they cannot lock me in with a rate. But they would charge my card now and then charge it again on the day of service if the rate changed. I was initally confused and asked for clarification since I have never done business like this with them before and was told by the woman on the phone that the \owner\ (female I overheard in the background) said I should go elsewhere. I explained that they're customer service is awful when all I had were a few questions. The lady then said she had tons of calls and wasn't going to keep talking so \what did I want to do.\ I told her that they are losing my business to which they don't care. I'm extremely disappointed in the customer service but was happily able to schedule service with a competitor that was accommodating and kind. Had I checked the reviews already written, I would have known that this is a common practice for them. It's a shame but my business will go to a kinder and more professional provider going forward. Learn from this Breezy before you continue to lose customers.
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They are very good at what they do. The girls in the office are so nice, and the drivers are very well trained at what they do. Best oil company with the lowest price around! #LoveBreezyPark
Love, love , love them! Breezy Park shows that you can be a viable small business without gouging your customers. The delivery guys are always friendly, and they are always out on the day that they promise. Thanks for keeping my family warm each winter. You are a godsend!
This company has the worst customer service imaginable. I called for towing services at 9:38 AM and when it was 10:40 AM no one showed up. So I called these guys again and waited another hour so it's 11:40 AM AMD still nobody showed up. So I call again and they say it'll be a 30 minute wait. So it's a little after 12:15 and I finally get a call from someone there (who doesn't know to work a GPS) go to the wrong location or just completely disregard my emergency so I call for them again about 4 more times and all I got was the voicemail saying their inbox was full. This is a completely unprofessional company and instead of doing anything about this they'll just get rid of this review
They always take care of their loyal customers. Always friendly and deliver when they say and sometimes before!
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