Sarasota, United States
2017 Fiesta Dr Suite 202
N/A
+19412254765
My family and I have nothing but the highest of praise for BrightStar Care and especially Susan, who we had the privilege of working with and getting to know. Susan was assigned to us to assist my father as his health was declining rather quickly. As the rest of the family does not live locally, Susan was a Godsend in assisting our mother through this difficult time as well as keeping my brothers and me up to date of daily happenings and openly sharing her thoughts and suggestions on the best care possible for my father moving forward. Having an empathetic, understanding, intelligent professional care giver who was able to guide us in the best direction, offering suggestions and managing schedules with outside nursing care givers on the inside where we could not be due to COVID and distance was invaluable. Susan was readily available for phone calls to answer questions, give daily updates, or simply to offer kindness to a family whose hearts were breaking at the thought of losing our beloved father and husband. We cannot thank Susan and the BrightStar organization enough for being there for our entire family.
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The company itself seems to care very much for the people. My low rate isn’t about the service but the people they hire. Recently I just found out they have a criminal working around my grandparents. They have an employee by the name of Katrina “Trina” who has a deep criminal record. Drugs, DUI, possession of drugs. I don’t want that around my grandparents. After finding out it really worries me. I don’t want to move them because they are so comfortable and at their old age they are in a fragile state. But to hear that they are working with such a criminal really worries me. You would think that they would do better background checks… I don’t know how they are in aware of this.
BrightStar Care has brought my family nothing but peace and comfort since starting services with them! Susan (owner) does an excellent job with keeping strong communication with our family regarding my grandfather. BrightStar Care has set the bar extremely high and I will continue using their services as needed.
Susan is a great wealth of knowledge and patience. She spoke with me late one evening, explaining the ins and outs of how the company works and the process of starting care.
Susan was wonderful in assisting me with my questions on how to deal with our elderly Mother with dementia.
Deli
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