Bristol, United States
256 Terryville Rd
N/A
+18605842225
Driver never comes on time, she comes at all different times sometimes 5 minutes early sometimes 10 minutes late, yet if you are not waiting outside when they show up they won’t even pull up to the house, they will just drive by. So when it is 9 degrees out, with 20 mph wind, you can be stuck waiting outside for the bus you never know exactly when it will be showing up. Customer service when you call is also rude, and just basically reads from a script versus actually being personable and trying to empathize and connect with their customers. This bus company should be shut down or bought out and all employees replaced. They are god awful all around.
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The absolute WORST!! Bus is supposed to come at 740am for school that starts at 810am. Last two weeks they’ve been picking up every day AFTER 810am so these kids cannot even get to school for class starting when the Bus shows up after school has started. A complete joke. Still waiting for today’s Bus, 807am, school starts in 3 minutes
Great company with truly amazing and caring people. They are very responsible and super vigilant, I would trust them with my children.
We hired a school bus for our bridal party transportation for our wedding & loved it! It was such a fun way to get to our wedding, and much more affordable than a party bus.
Dont get it Wrong, The DRIVERS ARE AWESOME, HARDWORKING UNDERPAID MOMS AND DADS, TOP NOTCH ALL ALL THE WAY! After the very sad passing of there great manager of many years, A complete jerk of a branch manager took her place, with no experience in the field, no compassion for the drivers, lousy social skills, Shes not liked or respected with good reason. Situation where the wrong person was put in a leadership role, who does not have the skills or personality to be a leader. She will never be loved or respected as former manager patty was. Or even liked for that matter. That all has to be earned. and the way she treats people, she will never earn that. MISS YOU PATTY!!!
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