The Bronx, United States
745 E 141st St
N/A
+1 7185851385
Worst experience ever got towed while im doing delivery for Grubhub. Had to cancel the two customers order due to my car being towed. Paid 50 dollars for my uber drive to the place after confirming the location with the 311 operator. On top of that had to pay 185 to get back my car, plus i had the insurance bill and lease to pay the same week. This city is a scam no regards to any individual's financial situation. Atleast could have made the price lower as i told them i didnt see the sign and it was mistake and this is my first time. A cop told me to go to the finance center and plee my case that im a delivery driver working in the pandemic. Went there and this lady basically saying theres nothing she can do and delivery people should have special permits to allow them to stay at a spot for 5 mins. She put guilty on my ticket had to pay 115 on top of the 185 which basically comes out to 300 out of my pay for the week. Thank god i had the money to pay my bills or my insurance would have gotten lapse. Seriously something has to give for us delivery drivers. There should be more lenincy with us since at times theres no space.
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All the money that the city makes and this place is the most disgusting that I know it, doesn't even have a chair to wait, the staff is not trained, where they serve customers is in a container. SMH #DOT
Bring your documentation including your license, registration, and insurance information as well as the keys and you'll be good to go. Surprisingly quick and painless process. The people complaining are most likely not following directions (what else is new) and are distraught about having their car towed to begin with.
If I could give a tip of a star I would this place has the absolute worse customer service from the lady that answered the phone to the people that assist you to get your vehicle. I don’t understand how people stay in jobs they hate that much. The process is unorganized and they don’t really explain much to you when you get there.
Been standing here for 20 minutes watching these ladies twiddle their thumbs.
IT NEEDS TO BE FINE FOR FALSE INFORMATION. THIS PLACE IS NO GOOD TO THIS CITY. THEY CLOSE AT 4 PM BUT AT 3PM NO MORE SERVICE IS AVAILABLE. CLOSE IT DOWN.
After having her car towed for being illegally parked, although my daughter parked in a legal space, I went on the internet to see the Saturday hours. The home page site stated the Saturday hours were from 8am to 4PM. We arrived by Uber, after paying 14 dollars, at 3:05 PM and was told that the place closed at 3 PM. There were still people going in and out and we begged the security to let us in because my daughter is from Maryland and had to return back tomorrow to go to work on Monday. They refused to let us in. So now, she is stuck here, we must wait until Monday and she wasted 30 dollars in cab fare, as we had to get an Uber back home. This place is disgusting and the workers could have been more reasonable and let her get her car out. The information on the web site is wrong and should be changed.
We went to pick up our car these ladies were taking their sweet little time until it got closer to the time for them to go home that's when they started to move fast. Then they started talking and giggling about the Temp license plate we have which was very unprofessional we did not come for that if you cannot be professional you should not be behind a desk period. you should also get younger people working behind the desk they move way too slow
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