Brookfield, United States
13100 W Capitol Dr
N/A
+1 2627836150
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Amazing customer service here! I picked out a heavy winter coat to replace the broken one I have and Ryan pointed out that I could get one in a different color for even cheaper than the discounted one I found. He was super helpful and even helped me fix the account issues I had with the membership system!
like
Well stocked and organized. Staff was around to help but didn't bug me over my shoulder, which is rare and nice
12 rude staff members there. No hello, no offer to help you find anything- All they care about is that your mask is over your nose. I wouldn't spend a dime here. Ever.
Rei is a great place. It was my first time going there and walking in I was over whelmed by all the things in there. They had bikes and climbing equipment and dry food. There was winter gear. Luckily when I walked in there was the greeter at the front door and she was very friendly and was explaining things to me. She was very nice. I had a online order and went to pick up and the cashier was very friendly and was explaining things to me and showing me different things about the back pack I had purchased and I didn't know about it. I will def be coming back to browse and purchase things. You can really tell the employees are into the outdoors and they are very knowledgeable and don't mind helping you out or showing you different things and I really appreciate that because a lot of times you go somewhere and the employees hide or ignore you to the point that you don't want to spend money. This wasn't the case at REI. Keep up the good work
Hiking, biking, running, camping, rock climbing, canoeing, whitewater rafting, or just laying in a hammock. They have it all. Awesome service, too. They take returns that were bought online, which is cool. I returned some items, and it was a breeze. They also have cool classes. Become a member and save !
Deli
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