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Dial Appliance Service

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Brooklyn, United States

dialappliance.com
Air conditioning repair service· Appliance repair service· Appliance store· Refrigerator repair service· Stove builder· Consumer Services· Microwave oven repair service· Refrigerator store· Washer & dryer repair service· Washer & dryer store

Dial Appliance Service Reviews | Rating 4.6 out of 5 stars (5 reviews)

Dial Appliance Service is located in Brooklyn, United States on 2156 Coyle St. Dial Appliance Service is rated 4.6 out of 5 in the category air conditioning repair service in United States. Dial Appliance Service is one of the largest appliance repair and service companies in New York. We service, repair and install all types and brands of major appliances such as refrigerators, freezers, washing machines, dryers, dishwashers, ranges, ovens, microwaves, air conditioners. We employ highly trained and courteous technicians to ensure timely and proper service to our new and long time clients. Dial Appliance is a factory authorized service center for all major appliance manufacturers. All labor and parts are guaranteed. We are fully licensed and insured.

Address

2156 Coyle St

Phone

+1 7183681512

Company size

11-50 employees

Headquarters

Brooklyn, NY

Founded

1992

Service options

On-site services

Open hours

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A

Al Talena

Tech came in the morning and successfully repaired the clothes washer which then worked. He answered questions that I had re maintenance of the machine and gave suggestions. Later in the day, another problem developed with the machine. The Dial Appliance Service manager called me back, spoke to his techs and gave me a practical way to rectify the problem. I am impressed with the professionalism of the tech who repaired the machine and the manager who went the extra mile to solve my second problem. Thank you.

S

Steve Cross

This kind of customer service is sooo rare! I have an LG washer, and the bleach didn't fully drain from the cup after white loads...obviously, challenging for colored loads. I called Dial Appliance Service, and explained the problem. I thought it would be the usual, \Here's the price for us to come out.\ No way! Instead, Margaret asked if I could take a picture of the cup and send it via text. I did, and we talked a little...she suggested I run a small amount of vinegar through the system (which sounded accurate since I add a tad each month to the air conditioner in the summer.) No luck, so she had a wonderful repair guy come out and diagnose that a valve had stopped working. The service charge was temporary -- they would check part price and if I confirmed they should order and install it, then the first service charge would be applied to the work! It was just so refreshing in this day and age. The guy came back (masked both times) and did a super-professional job. HIGHLY RECOMMEND!

P

PETER L.

Fast, reliable good service VERY happy with the result. Highly recommend it to a friend. Thank you guys

B

Boris Pulatov

Over the last couple of years I had to use services of two other appliance repair companies (Dependable Appliance Service and A&E Factory Service) and my experience with them was terrible. Both have low customer ratings (they were dispatched by LG for repairs while under warranty, not chosen by me). At first glance, Dial Appliance Service didn't do anything particularly spectacular for me. My phone call was answered quickly (and not by a robot); they were able to schedule an appointment soon; the mechanic showed up when he was supposed to. Turned out he would have to order a part and come back. Again, the second appointment was scheduled pretty soon; the mechanic showed up on time and replaced the broken part. The washing machine was fixed. End of story. This is how it should be happening; nothing to write home about. However, given my bad experience with the two other companies under similar circumstances, I felt compelled to give these guys a good review.

T

Terence Savory

I can't ever remember dealing with a company that I was so pleased and overwhelmed with happiness for the Customer Service Reps.. Margaret & Marina , both very Professional & Courteous to the core. Home Depot whom I originally called to honor my extended warranty, contracted out the service/work to be done on my 1& 1/2hear old washer and over-booked me. Thus leaving me in limbo without confirmation. I called Margaret who personally took my case in hand and called me back shortly, confirming my appointment for service/work. The technician was prompt/Courteous/& Professional with a call from Cust.. Svce ..Rep.. Marina who informed me the technician was outside. Work done in record time and satisfactory. For me Job well done all around by Professionals ,I will always recommend this company to my friends. They deserve 5

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