Brooklyn, United States
458 Fulton St
$$
+1 7187227589
N/A
In-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Came here a few times but never purchased anything due to either the sales reps being to on top of you trying to make a sale or them not paying attention when calling for help. In November 2020 I decided to make a purchase and brought 2 pair of ugg boots. The boots are still in great condition and no complaints.. The store had a few people in it and was alright but one guy had me uncomfortable and I'm not sure if he worked there or was just hanging out but he kept trying to strike a conversation and be near me and my daughter.
like
The best service we ever had in a shoe store. From the moment you walk in, there is a greeter sho welcomes you. Every staff member acknowledged us and greeted us. Our sales person was so thoughtful and very relaxed. “Don’t worry, we just get you all you need and we will find the one that fits” Don’t write many reviews about stores but this one deserved the mention! @ journeys team , you guys rock!
They need to differentiate the difference between men's and women's sizes when it comes to Van's and converse. If you are working for journeys and I come in to ask for a pair of Van's or converse then you should know how to convert the size to women's automatically. I am not aware that these shoes runs big for women. I would not expect the person who was helping me to get an attitude because she had to run back downstairs to bring me another pair of shoes. Previous to this I also happened to purchase a pair of Van's in the same journeys downtown Brooklyn for my daughter to be shipped to California. I specifically emphasized that it was for a woman. I ask for an 8.5 and that's the size that was bought to me. The shoes happens to be too big for my daughter but now she is stuck with them because I sent it to her without a box. Also bought home a pair of Van's that are huge, and when a pair of vans is too big on your feet it doesn't wear well. I hope that they get some specific training on this issue. This is very disappointing.
Great staff and selection
It's was a respectable trip and very helpful
Deli
The best companies in the category 'Deli'
In-store pick-upIn-store shopping