Brooklyn, United States
100 Huntington St
N/A
+1 7189984111
Wheelchair-accessible entrance
Making a reservation was very simple, our call went through in less than a minute. Wonderful help from our agent Amy, we had an amazing informal chat and at the end she took care of our needs. After that, everything went smootly as promised! Our ride was two days ago, a 5 hour service in New York. Paid via credit card, no problems at all.
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We had a very good experience this past weekend with an fitted Car so that we could take my elderly out for a 90th birthday celebration with 14 family members. The car was safe and Thomas was very caring in helping my dad into and off the car. He drove very nicely around traffic and out to the Coast and back. Very good communication with the company. Fully recommend this company!
Update - we used Luxor again and just as before they were fantastic. Manual and Fahad were the most awesome drivers. We learned so much about them and the area as they drove us too and from the city. They were genuinely awesome people, the kind you would hire in a heartbeat if you could afford a personal driver. If you are coming to NYC you want one of these 2! I choose Luxor for our trip to NYC. Their website and booking process was very easy, set up 2 trips very quickly, received a confirmation email and was done. As we were in the air I received the email with the driver and car specifics and that they were on their way. As I walked off the plane I received the text that he was there and ready for us. Picked up our bags, walked out the door and he was right there waiting. He loaded our bags, no paperwork, no signing anything just quick tutorial on the entertainment/climate system. Very nice, new, clean Lincoln vehicles, loaded with ice, water and soft drinks for us. They also did a great job getting in and out of Times Square quickly and efficiently.
Best transport solution I chose in years! For anyone outside of New York City area, it's hard to believe how complicated is to move around town right now,since the outbreak. This was my first time using ''limo service'' even though we didnt rent a stretch car - I rented two sedan cars and did the hourly service. Direct and useful instruction, easy to book online - and most importantly - cars were SPOTLESS and sanitized. I highly recommend Luxor.
We used this service twice getting an SUV for 4 of us and luggage. The drivers were early and waiting for us, safe driving- not distracted, the price included the toll roads. While I found the price a bit pricey, it was great service in very clean vehicles and it was an all inclusive price unlike some of the other car services and was worth the price. It was a high quality ride. They confirmed via email and phone, and were responsive to emails and calls as needed. I'll use them again when I'm in New York.
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